Challenge

ManpowerGroup has a large and distributed salesforce. As the company grew, local managers and financial analysts calculated commission reports manually. However, these groups weren’t equipped to understand the company’s commission rules and processes fully. They also didn’t always have time to learn how to perform manual calculations. As a result, commission reports were inaccurate and didn’t provide a true view of ManpowerGroup’s sales compensation program.

Case Study Snapshot

Solution: Varicent ICM

• Track targets and refine sales compensation plans as needed to make them more effective.
• Gain insights into seasonal changes that impact the business and can plan accordingly.
• Payees have full transparency into their commissions, creating motivation.

Solution

Manpower brought in Varicent to make their reporting accurate and gain a holistic view of their sales compensation program. ICM supports online collaboration and mobile reporting—making it easy for reps to track commissions and for the sales compensation team to analyze plans. ManpowerGroup can also maintain high levels of security by enabling single sign-on.

Results

Since rolling out Varicent ICM, Manpower Group They’ve since expanded Varicent to 2,000 people across all their staffing divisions, including payrolling, industrial, training, and professional services. Although these divisions operate independently, Varicent brings all their data together to provide a holistic view of their sales compensation programs. ManpowerGroup can calculate commissions and do reporting across the entire company. The data also provides insights that help with financial management.

• Track targets and refine sales compensation plans as needed to make them more effective.

• Gain insights into seasonal changes that impact the business and can plan accordingly.

• Payees have full transparency into their commissions, creating motivation.​

About

ManpowerGroup®, the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. For over 70 years, ManpowerGroup has provided organizations with skilled talent while finding meaningful, sustainable employment for millions of people across various industries and skills.