Magyar Telekom

    Calling for a New Way to Monitor Sales Performance

    The Challenge

    With a history of acquisitions, Magyar Telekom found themselves with two separate commissions systems to calculate seller payments. Sellers increasingly grew frustrated with this homegrown system. The complicated rules of commission logic, as well as the system’s inability to provide up-to-date payment calculations, made it difficult for sellers to monitor how much they were going to be paid, and when. Sellers had no idea where they stood and how best to close their gap to target.

    The Transformation

    Magyar Telekom needed a flexible, user-friendly tool with the capability to manage their level of complexity. With Varicent, Magyar Telekom was able to configure “WINcent,” their performance management and commissions settlement system. “We call our system ‘WINcent’ because with it, everybody wins,” explains Sebestyén Melega.

    “The improved flexibility of Varicent allowed for a significant reduction in manual efforts and put control in the hands of business users (rather than IT), meaning changes can be made more quickly.”

    Sebestyén Melega
    Incentive Development and Operation CoE Lead, Magyar Telekom

    The Results

    Support

    4,400 payees across the company

    Reduced

    data insights from 1,5 months to 1-3 days.

    Visibility

    into individual transactions

    About

    Magyar Telekom is Hungary's leading ICT provider, connecting its customers in multiple ways through phone, broadband, TV, and IT. With high quality, reliable and uniquely wide service range, Magyar Telekom’s innovative solutions aspire not only to lead, but also to form the market.

    Industry

    Telecommunications

    Geography

    Europe 

    Size

    Enterprise (1,000+ Employees)

    Solution

    Varicent ICM

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