Challenge

Fiserv, a prominent financial services and technology company, struggled with a reliance on spreadsheets for their sales compensation needs. The absence of a centralized team to manage sales compensation efforts had a cascading effect on sales leaders, leaving them in the dark about compensation expenditure and results. Fiserv needed a solution to automate and centralize their sales compensation process.

Solution

Fiserv turned to Varicent and the impact surpassed their expectations. The Fiserv team was not only impressed by Varicent Incentive’s flexibility, but also the overall user experience it delivered. The robust reporting tools and easy access to information sealed the deal.

Hear Fiserv's success story directly:

Result

Fiserv is looking forward to the future with Varicent. Next steps include adopting new, innovative features that enhance motivation and drive sales performance. Additionally, they’re enthusiastic about expanding Varicent Incentives to global teams, establishing a standardized and centralized approach to sales compensation across the entire Fiserv organization.