With over 300,000 shipments a month, 1,200 payees, and multiple compensation models, Echo Global Logistics needed a solution that could handle heavy transaction volumes and constant change. Their previous system couldn’t keep pace with evolving plans and exception cases, creating friction in how sales teams were paid.
Echo Global Logistics chose Varicent Incentives for its flexibility and transparency.
“Other platforms tried to fit us into an out-of-the-box solution,” says Kelly Pekarek, Senior Incentive Compensation Manager. “Varicent said, ‘We’ll build what you need from the ground up.’ That made all the difference.”
Since implementation, Echo Global Logistics has achieved a faster, more consistent compensation process. Varicent gives teams visibility into every calculation, reduces manual effort, and ensures sellers are paid accurately, even at scale.
“It provided consistency in a not very consistent day-to-day environment,” says Pekarek. “Varicent gave our sales reps confidence in how they were paid — and for my team, it’s a glass box instead of a black box.”
Watch the story below to see how Echo Global Logistics turned complexity into confidence with Varicent.
About Echo Global Logistics
Echo Global Logistics, Inc. is a leading provider of technology-enabled transportation and supply chain management services. They offer freight brokerage and Managed Transportation solutions for all major modes, including truckload, partial truckload, LTL, intermodal, and expedited. Echo maintains a proprietary, web-based technology platform that compiles and analyzes data from its network of over 40,000 transportation providers to serve clients across a wide range of industries and simplify the critical tasks involved in transportation management.
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