It's the start of Q4, and you sit down to plan next year's sales targets and strategy. You review this year's targets and realize the goals set a year ago feel inadequate or no longer make sense. For some businesses, the cost of these incorrect assumptions is measured in millions.
And as you start to dig into the numbers, you realize the team:
- Missed sales opportunities due to territory coverage, rep turnover, or failure to react quickly to market changes.
- Underutilized time or technology because they were singularly focused on outdated goals.
- Grew frustrated due to team turnover, seemingly unfair territory coverage, or leadership's inability to react quickly.
Many of these frustrations arise because revenue operations (RevOps) leaders and sales teams see market leaders outpacing them through agile planning processes. At the same time, their own organizations may struggle to break out of an annual planning mindset.
This article examines the impact of an annual sales process on revenue and team morale. It outlines actionable steps to transition to a modern, agile sales planning process designed for RevOps success.
The Pitfalls of Relying on Annual Sales Planning
Annual sales planning may feel productive in Q4, when next year is full of possibilities. However, as the year begins, those annual plans can quickly start to feel stale and restrictive when the team misses opportunities due to market changes and mid-year performance fluctuations.
As events like COVID-19 and changes in tariff policy demonstrate, the market can swing significantly in a single quarter. When annual plans fail to adapt, misalignment can grow between what yearly goals require and the conditions on the ground that will support them.
This misalignment can widen on a smaller scale within individual territories. As reps get promoted or leave, sticking to a rigid annual plan can leave teams struggling to cover territory gaps. Those struggles drain productivity as team members try to support existing territories while learning the peculiarities of new ones.
The annual sales process often leaves little room for mid-year opportunities or challenges, potentially stifling innovation throughout the entire organization. New territory opportunities may be missed because of a lack of coverage.
Economic shifts, competitor actions, and changing customer behaviors all require adaptability that adherence to the predetermined strategy restricts.
An adaptive sales planning strategy can give teams space to reset quotas, rebalance territories, and intervene before morale dips spread.
When short- and long-term forecasts, which help determine reps' individual goals, don't adapt to market changes, reps can feel like they're not set up to succeed. Often, when the sales team’s morale dips, so does productivity, deal size, and overall cost. That can create an expensive lag to recover from.
Outcomes of an Agile In-Year Sales Planning Approach
Adopting an agile sales planning process means your teams can dynamically respond to changing markets and internal performance shifts.
Ideally, RevOps leaders would plan quarterly, allowing enough time for sales reps to implement the plans and gather enough data to make informed decisions while also responding to changes.
An agile, quarterly sales planning approach further benefits from the implementation of highly structured frameworks that guide planning processes according to business initiatives, while allowing for flexible responses where needed.
When RevOps uses tools like prebuilt modeling logic and automated workflows, they can expedite the planning-to-implementation pipeline, allowing for more time to collaborate with other business teams and refine the cycle's needs.
By making time for regularly scheduled sales planning throughout the year, RevOps leaders can reexamine and bring misaligned sales targets back into range. This is a major pain point for leaders, as 92% say misalignment costs up to 15% in lost revenue, according to the SPM Market Spotlight report.
Balanced sales targets may help restore the sales team's confidence, allowing reps to stop second-guessing leadership and focus on problem-solving and execution. That culture of responsive awareness can also extend to how the team approaches changing market conditions.
Why Quarterly GTM Motions Matter
Quarterly performance adjustments help keep revenue teams more closely aligned with changes in the marketplace. Further, these tweaks can enable the sales team to assess internal changes to business goals and turnover, and discuss how field tactics actually perform.
The team can also plan to fold new product lines, geographies, and customer profiles into sales processes while updating existing tactics.
Quarterly GTM resets can help prevent small misses, such as territory gaps or outdated quotas, from snowballing into multi-quarter revenue leaks. If one territory achieves saturation in Q1, a quarterly process can help balance the workload, which can reduce sales team burnout and improve performance.
The same is true for sales quotas, which may need to change mid-year to follow market trends due to tariffs or supply chain disruptions.
Using Data Trends to Drive Mid-Course Corrections
Regular evaluations help sustain optimal outcomes. As you review performance and revenue quarterly, you can identify leading indicators that may signal the need for updated goals. Leading indicators might include:
- Pipeline gaps: Shortfalls in key segments or unusual funnel drops.
- Representative burnout: Declining activity levels or negative sentiment among top performers.
- Conversion trend erosion: Sudden or gradual decreases in conversion rates.
- Territory saturation: Account loads maxed out in specific regions.
Agile teams can turn these leading indicators into real-time performance signals, giving them a strategic advantage over other teams that rely on annual planning.
By acting on early signals in pipeline coverage, deal velocity, or win rates, teams can reallocate coverage, adjust quotas, and tune incentives before quarter end. These moves often help preserve revenue that might otherwise slip to more agile competitors.
Data analysis technologies come in a variety of options based on your company's tech needs. Some options include:
- Customer relationship management (CRM) tools with AI, sales funnel visualizations, and data visualization dashboards.
- Enterprise resource planning (ERP) software that integrates financial, supply chain, product, and sales data.
- Business intelligence (BI) software is used to visualize data from various sources.
- Sales performance management software, like Varicent, automates and visualizes sales performance data.
Data tools can be helpful when paired with field intelligence. Together, they can help leaders adjust quotas, territories, or product focus before gaps widen.
If the northeast territory is underperforming while the southeast territory team vastly exceeds its quotas, failure to adapt means more than lost revenue in the northeast. It also means lowered morale for those sales reps.
More broadly, let's say EMEA misses its quota while North America overachieves; you’re still off-track globally. Without mid-year rebalancing, local wins may not offset enterprise-wide gaps.
With dynamic reassignment, you can better understand the discrepancies between territories and rebalance the workload. The payoffs for this multiply further, as teamwork is restored, performance rises, and the team avoids hiring and training a new batch of reps due to turnover.
For instance, ServiceNow implemented Varicent because, as Rick Butler, vice president of global sales compensation, said, "The tool itself is flexible enough to allow me to change on the fly. If I chose to change every quarter, we have enough flexibility and internal resource capacity to be able to do so."
Leveraging Agentic AI and GenAI for Continuous Optimization
Continuous optimization can expand the benefits of a quarterly sales plan: it occurs constantly, may not require teams to set aside dedicated planning time, and can alert the team to sudden changes.
Continuous optimization of the sales performance process can be achieved by embedding AI and generative AI (GenAI) into sales data analysis through performance management tools like Varicent.
Agentic AI can monitor sales performance against goals, as well as data produced by other departments, to identify optimization opportunities before they become critical issues.
For example, when suppliers in Asia report a shortage that gets noted in the inventory management software, agentic AI monitoring those tools can analyze the potential effect on sales numbers during the shortage and provide sales teams with options that pre-empt the shortage.
This keeps customers happy by showing your company can respond quickly and has options available. Plus, customer satisfaction often leads to increased sales.
Without AI-driven solutions, the team might need to communicate the same supply shortage to the organization, analyze its impact on inventory and future sales, problem-solve for alternative options, and communicate those to the customer.
Performed manually, all these steps could take days or weeks. The organization could potentially lose its ongoing business to another provider that uses AI to act faster.
4 Key Steps to Overhaul the Annual Planning Process
Going from an annual process to an iterative and agile planning process doesn't mean you'll spend more of your time planning. As the quarterly process becomes routine and you begin to automate more steps in the plan, you'll likely spend less time planning.
Use these steps to begin to overhaul your annual planning process.
1. Establish Quarterly Territory and Quota Reviews
Begin by scheduling quarterly data reviews to understand how each territory and sales rep performed this quarter compared to the last quarter.
Were there major changes that need to be analyzed? What market or internal changes occurred that may have impacted the numbers? Note these changes, and compare the territories and quotas for the same period the previous year to better understand seasonal changes that may have influenced the numbers.
Building a habit of regularly scheduled reviews will keep everyone connected to the data and invested in the effects of territory or quota changes.
2. Leverage Technology, Especially Automation
With an understanding of your review process, quarterly goals, and the data to monitor, you can use technology to collect and build those systems.
This can be done in a simple dashboard if you're only rolling out to a portion of the sales team as a test, but to consolidate your data across an enterprise organization, you will need robust data analytics and workflow automation software built for sales performance management.
Colt Technologies found that Varicent helped them make their sales planning process faster, which left them more time for innovation and strategic planning, which in turn makes them more competitive.
3. Perform Monthly KPI Evaluations
As you move toward a data-driven sales planning process, schedule monthly KPI evaluations to keep everything on track. These check-ins give your team enough time to adapt to any recent changes while also collecting enough data to show trends and respond quickly to them.
While it's tempting to react to a single day's sales, this may have the opposite effect and throw the team into chaos.
4. Establish Continuous Communication
It's best practice to keep stakeholders, both within and beyond the sales and revenue teams, informed of developments within the team. This communication can have several positive effects:
- Shows leadership that the agile team is responsive to challenging markets.
- Makes positive changes more visible.
- Shows proof of improved performance through technology.
- Allows outside stakeholders to contribute data that further enhances decision-making.
The organizations that share data and move faster because of how they use that data are the ones that tend to stay competitive.
Wrapping It All Together for Agile Success
Too often, annual sales planning processes don't cut it anymore. Market leaders are implementing agile sales planning processes, which include:
- Quarterly GTM updates.
- Continuous AI-driven territory adjustments.
- Real-time forecasting.
Paired with a flexible framework that supports ongoing analysis and adjustment, these improvements can help drive revenue growth, accelerate speed-to-market, and strengthen revenue predictability. When processes follow a steady rhythm of refinement, sales teams often find greater stability in otherwise chaotic conditions.
Agile planning within a sales performance management solution like Varicent brings data-driven intelligence, AI and GenAI capabilities, and reliable frameworks that help make the sales planning process more repeatable and scalable.
Step into the modern age of agile sales planning and predictable growth with Varicent. Schedule your demo today.