Dan Bruce
Dan Bruce is a Customer Success Manager at Varicent. Developing strong customer relationships by bridging the gap between sales and support teams of the organization, he is instrumental in collaborating on customer loyalty and strategic approaches to customer retention.
Dan holds a Bachelor of Business Administration in Marketing from the University of Guelph Humber.
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4 Best Practices for Inbound Lead SLAs
Work every single lead to it’s fullest with a carefully crafted SLA Inbound leads SHOULD be your best leads and the easiest for your team to work. ...
Finding the failure points in your funnel
Would you feel confident about making any sort of important decision with only 7% of the data available? Well, many companies today are doing...
Why you need to close-lose more opportunities
How many times do you or your sales reps get this sort of message while selling? And it can be for a number of reasons: Waiting for a new budget...
How to Build a Revenue Operations Team Using a Phased Approach
This is part of a series of interviews with B2B revenue leaders. This interview is with Sylvia Kainz, Director of Global Connectivity...
Stop Leads Falling Through the Cracks With a Lead Response SLA That Works
One of the biggest headaches for companies are qualified leads falling through the cracks – either ignored completely or with slow response...
Sales cadence best practices: Stop killing your leads...retrieve them
An effective sales cadence is supposed to take a lead from cold to hot, from unaware to intrigued, from lead to an opportunity – right?
How to Build a Sales Enablement Team
This is part of a series of interviews with B2B revenue leaders. This interview is with Nikki Curtis, Head of Enablement at Slack. Welcome,...
How Empathy Can Improve Sales and Marketing Alignment
This is part of a series of interviews with B2B revenue leaders. This interview is with Karen Hayward, Managing Parter at Chief Outsiders. Hi...
How to Use Social Media in Your B2B Sales Strategy
This is part of a series of interviews with B2B revenue leaders. This interview is with Tim Hughes, CEO & Co Founder of DLA ignite.