Sales Planning Revenue Intelligence

A Guide to High-Impact RevOps Strategy for Enterprise Teams

12 minute read

RevOps is meant to bridge strategy and execution by uniting data, technology, and teams around shared revenue objectives. In practice, though, many leaders find themselves spending more time fixing issues than accelerating growth.

Here are the blockers that most often slow down enterprise RevOps:

  • Siloed data: When pipeline, finance, and product usage live in separate systems, you lose a single version of the truth. Forecasts can slip, and credibility with the C-suite can erode.
  • Fragmented processes: Hand-offs between marketing, sales, and customer success can take too many steps, lengthening cycle times and hiding accountability.
  • Underused technology: Disconnected point tools may encourage teams to export spreadsheets instead of using real-time insights, draining budget and slowing decisions.
  • Manual workflows: Hours spent reconciling reports and chasing approvals can drain time that should be spent on analysis and optimization.

This guide shows how to remove those roadblocks with a clear RevOps framework that helps you plan better, move faster, and build consistent growth.

7 Core Challenges That Limit Enterprise RevOps Teams

1. What Is the Mandate for RevOps?

Challenge

Across enterprise teams, "RevOps" can mean everything from quota-setting support to end-to-end revenue strategy. When each department defines the role differently, ownership can become blurred; some expect long-range planning, while others call for day-to-day tooling or deal support.

Without a clear charter, RevOps can end up taking on ad-hoc tasks, losing influence, and struggling to provide the alignment executives often look for.

Impact

An unclear RevOps scope can eventually slow down the entire revenue engine.

  • Firefighting replaces forecasting: Boxed-in RevOps teams spend their days pulling ad-hoc reports for Sales leaders, leaving no time to refine targets or surface early-warning signs. Forecast accuracy can drop, and surprises may reach the boardroom.
  • Context switching drains productivity: When every data or tooling gap lands on your desk, hours often disappear into spreadsheet fixes and CRM clean-ups. Strategic projects, such as capacity models, territory optimizations, and renewal analyses, can stall.
  • Fragmented ownership erodes trust: Marketing, finance, and sales each spin up their own "single source of truth," producing conflicting quota roll-ups and comp projections. Stakeholders might begin to question the numbers and the individuals behind them.
  • Cost overruns escalate: Without clear RevOps accountability for compensation and quota design, incentive spend tends to creep upward while attainment plateaus, eroding margins and masking underperformance until the quarter closes.
  • Talent attrition rises: High-value RevOps pros may burn out or disengage when they're held responsible for results, but lack the mandate or resources to influence them. Replacing that expertise costs time, budget, and momentum.

In short, an undefined RevOps scope doesn't just frustrate the team, it undermines collaboration, distorts performance metrics, and puts predictable revenue growth at risk. 

Solution

To gain clarity around the scope of their responsibilities, RevOps leaders should start by securing formal buy-in from Sales leadership on what the function is expected to own, influence, and deliver. Since expectations vary across organizations, alignment should focus on removing ambiguity and creating clear accountability.

The conversation might cover:

  • Core responsibilities for RevOps ownership and influence.
  • Quarterly deliverables such as strategic advice, performance reporting, updated territories and quotas, account propensity modeling, and capacity planning updates.Backward-looking analytics like monthly attainment dashboards with commentary.
  • Forward-looking models and scenario plans for quota, territory, and capacity adjustments.
  • Specific recommendations with assigned owners and timelines.  

2. Data Silos and Inaccuracy

Challenge

Picture this: Your marketing team tracks lead engagement in their automation platform while sales relies on completely different scoring criteria in the CRM. Customer success has its own view of account health, and finance operates from yet another system. Each department thinks they have the complete picture, but they're all working with fragments.

Data living in disparate systems, like customer relationship management (CRM), marketing automation, and customer success (CS) platforms, leads to myopic views of the customer journey, inconsistent reporting, and unreliable forecasts.

Inaccurate or incomplete data due to poor data hygiene or lack of data governance contributes to the problem.

Impact

When revenue data lives in disconnected systems, your team spends hours reconciling numbers instead of driving strategy. Sales and Marketing debate which pipeline figure is correct. Customer success presents one view of account health, while finance presents another. You end up explaining conflicting KPIs on forecast calls.

For RevOps, incomplete or inaccurate data erodes credibility fast. It becomes increasingly challenging to model territories, establish defensible quotas, justify headcount, or demonstrate the ROI of compensation programs. Leaders may stop trusting dashboards and default to gut decisions. Careful planning can turn into a series of reactions.

The enterprise-level consequences are often costly:

  • Missed targets due to forecasts built on inconsistent inputs.
  • Misallocated resources, such as overstaffed mature territories and understaffed growth segments.
  • Slower decisions as executives wait for "one version of truth."
  • Budget waste on initiatives that don't convert, while high-yield motions go underfunded.
  • Margin pressure as compensation and enablement spend outpace measurable return.

Solution

Unify definitions and inputs. Establish a shared data dictionary across CRM, Customer Success, and Finance so that core fields have consistent meanings everywhere, including account hierarchy, product catalog, stage definitions, owner/crediting logic, effective dates, territory IDs, and quota attributes. 

Partner with sales compensation leaders to integrate plan components and rules, including crediting policies, payout curves and caps, accelerators/SPIFFs, draw terms, clawbacks, and attainment logic, ensuring performance and payout calculations align.

Assign clear ownership and governance. Name data stewards by system or data type and define what they own:

  • CRM pipeline data: stage definitions, conversion rules, close dates, contact roles, and multi-threading fields.
  • Attainment metrics: booking definitions, crediting rules, effective dating, and adjustments.
  • Quota inputs: TAM assumptions, capacity models, territory mappings, ramp profiles.

Provide stewards with SLAs for data quality, certify key datasets, document lineage, and maintain an exception queue for fixes. This reduces rework, speeds root-cause analysis, and improves audit readiness.

Align on the KPIs that drive decisions and make them visible. Standardize a short list of operating metrics and why each matters:

  • Forecast accuracy: credibility with leadership.
  • Attainment distribution: scalability vs. concentration risk.
  • Pipeline coverage by segment/product: forward health.
  • Stage conversion and deal velocity: process effectiveness and cycle time.
  • Churn and expansion risk: durability of growth.

Use shared dashboards so everyone is looking at the exact numbers. The payoff: less time reconciling spreadsheets, more productive forecast calls, and tighter GTM execution.

Build trust with automated quality controls and a fixed cadence. Here are some recommendations to put validation rules and audits on a schedule:

  • Daily: duplicate detection; rep/account matching; stage/date sanity checks; territory and crediting conflicts; missing fields for quota/attainment.
  • Weekly: steward review of exception queues; certification of the current "single source" forecast snapshot.
  • Pre-QBR and pre-planning: reconciliation of quota, territory, and attainment datasets; verification of payout calculations against plan rules; TAM and capacity refresh.

Clean, connected data lets RevOps produce forecasts that hold up in the boardroom, analyze performance with confidence, and support strategic decisions without second-guessing the numbers.     

Varicent Sales Planning helps by unifying disconnected data from RevOps, Sales Compensation, and Planning to produce accurate, decision-ready KPIs and scenarios. Explore Sales Planning.

3. Lack of Cross-Functional Alignment

Challenge

In enterprise orgs, teams often run on different clocks and definitions, so alignment breaks in predictable ways:

  • Marketing optimizes for MQL volume, but Sales ignores leads that don't map to territory models or ICPs.
  • Finance sets quota assumptions RevOps didn't vet, so targets miss TAM and rep capacity realities.
  • Customer Success tracks retention on a different calendar than Sales tracks renewals, so churn and expansion signals often fail to reach the forecast in a timely manner.
  • Product usage and billing data reside outside the CRM, leaving Sales unaware of health scores and upsell triggers.
  • "Closed-won" means booked to Sales, while Finance recognizes invoiced revenue; dashboards don't match.

Why does this happen? It could be for a couple of reasons:

  • Siloed planning cycles (Marketing annual, Sales quarterly, CS semiannual) with no shared operating rhythm.
  • Disconnected systems and data models across CRM, CS platforms, billing, and compensation.
  • Unclear decision rights, no single owner for definitions, plan changes, or tie-breaking.

The result can be that each function optimizes for its own scorecard instead of shared revenue outcomes.

Impact

A lack of cross-functional alignment in revenue objectives results in disjointed customer experience, revenue leakage, extended sales cycles, reduced customer retention, and internal inefficiencies.

In Varicent's SPM Market Spotlight Report, 92% of revenue leaders say internal misalignment is costing them between 6% and 15% of their revenue. But, only 21% say they are actively working to fix the problem.

Over time, teams stop questioning misalignment. Fixing it feels overwhelming, with too many owners, systems, and steps. The friction gets absorbed into daily work, and performance declines. 

Teams adapt to inefficiencies, and the system absorbs the strain. Without benchmarks for systemic efficiency, teams might assume performance is near optimal when it's actually far from it.

Meanwhile, misalignment between functions creates cracks between teams that often lack ownership or accountability. Everyone sees the problem, but no one's accountable for solving it. Success at the departmental level could mask broader inefficiency across the revenue engine.

Solution

RevOps best practices show that top-performing companies don't treat alignment as a secondary concern, addressed only after strategy is set and targets are in motion. In Varicent's SPM Market Spotlight study, 50% of C-suite leaders said cross-functional alignment is just as critical to hitting quota as the quota itself.

Top performers view alignment as a primary driver of commercial performance. They don't optimize function by function. Instead, they build operating models that coordinate across teams and translate strategy into execution with greater speed, consistency, and scale.

Practical steps to consider: 

  • Select a strategic initiative already underway to anchor your alignment efforts.
  • Identify the most critical intersections in your go-to-market processes.
  • Address common friction points such as segmentation, territory design, compensation crediting, capacity planning, and seller assignment.
  • Diagnose where process blockers exist and estimate the revenue at risk from past delays or execution gaps.
  • Implement structural fixes that synchronize planning calendars and align shared dashboards across teams.

The key is diagnosing where friction exists, estimating the revenue at risk from previous delays or execution gaps, and then implementing structural fixes that align planning calendars and shared dashboards across teams.

4. Underutilized Technology Stacks

Challenge

Picture the enterprise software graveyard: expensive tools that promise transformation but end up as glorified spreadsheet replacements. Teams revert to manual workarounds because the "revolutionary" platform cannot integrate with their CRM, or the steep learning curve stalls adoption.

This is what happens when RevOps teams are given powerful technology without the necessary integration, enablement, or alignment to make it work. Instead of driving automation and performance, tech stacks trend toward becoming bloated and underused. The result is high costs, fragmented systems, and tools that fail to meet their promise.

Impact

As underutilized technology stacks up, the organization takes on high operational costs, poor return on investment (ROI) on tech investments, the inability to automate key processes, and time-consuming manual workarounds.

These technology failures ripple through the entire organization, potentially reducing overall profitability and creating distrust for future software solutions that could actually be beneficial.

When the last three "game-changing" platforms failed to deliver, getting buy-in for the next one can be exponentially harder.

Solution

Enterprise teams invest heavily in tools, but without integration and adaptability, the impact stalls. Planning drifts from execution, manual handoffs multiply, and forecast accuracy suffers.

Here's what a well-integrated RevOps environment can look like:

  • One set of definitions across CRM, Customer Success, Finance, and Billing.
  • Shared operating KPIs and a single plan of record for quotas, territories, and capacity.
  • Planning models that connect directly to execution systems, with audit trails and effective dating.
  • Data that flows forward (plan → routing → compensation) and back (performance → forecast → plan).

Varicent can help you build that reality.

  • Scenario modeling that informs quota and territory design: Use Sales Planning to test headcount, TAM penetration, ramp profiles, and coverage options. Publish the selected scenario as the plan of record so quotas and territories update consistently across systems. Possible outcome: faster executive sign-off, fewer mid-quarter re-plans.
  • Planning aligned to execution through integrations: Connect Sales Planning to your CRM for account and route updates, and to Incentives for crediting rules and payout logic.  Possible outcome: no more crediting delays, fewer disputes, and cleaner attainment data.
  • Predictive forecasting that improves call quality: Varicent's Artificial Intelligence surfaces probability ranges, velocity slowdowns, and deal-level risk, which inform weekly forecast calls.  Possible outcome: earlier interventions and more reliable commitments.
  • ELT-powered data unification: Bring CRM, CS, finance, and product-usage data into a single model with lineage and effective dates.  Possible outcome: less spreadsheet reconciliation and more time on analysis and action.
  • Governed workflows: Role-based approvals and calendars for quota changes, territory moves, and plan updates.  Possible outcome: consistent execution and audit readiness.

The result is a RevOps rhythm where planning and execution stay in lockstep, manual steps shrink, and forecasts hold up under scrutiny.  

5. Lack of Standardized Processes and Poor Change Management

Challenge

A lack of standardized processes and poor change management can lead to a multitude of challenges:

  • Manual, repetitive tasks that should be automated. RevOps-specific tasks: data reconciliation across systems, quota rollout updates, etc.
  • Inconsistent workflows across teams or even within teams.
  • Lack of documented processes makes onboarding and scaling difficult.
  • Bottlenecks that slow down the revenue funnel.

From a change management perspective, implementing new processes, tools, or structures across a large enterprise can face resistance from entrenched teams and leadership. Getting user buy-in and sustained adoption requires careful planning and execution.

Here's what this looks like in practice: Territory planning happens differently in each region. Quota calculations involve mysterious spreadsheets that only two people understand. New hires spend months figuring out workflows that should take days to learn. When you try to standardize, some team members push back with responses like, "Yeah, that's too much work. Our system works well enough."

Impact

For RevOps leaders, weak processes often manifest as real, daily pain: hours lost stitching together territory data before a Q1 kickoff; regional managers spinning up their own spreadsheets because the central model lags; and headcount plans stalled because workflows can't scale. 

Work gets duplicated, errors slip through, and quarters start with a reconciliation fire drill instead of proactive growth planning. The hidden costs can include higher operating expenses, slower time-to-market, and mounting fatigue that pushes top talent to the exit.

Solution

The same technology solutions that address underutilized tech stacks could help standardize processes across the organization. Advanced RevOps platforms like Varicent enable consistent workflows while providing the flexibility teams need to handle unique situations.

Purpose-built technology could reduce resistance to change by automating the manual, repetitive tasks people hate doing anyway. When new processes actually make work easier rather than adding complexity, adoption becomes easier to achieve.

The key is implementing solutions that standardize the underlying infrastructure while allowing teams to maintain their preferred interfaces and workflows. This approach could reduce change management friction while delivering the consistency and scalability enterprise RevOps requires.

6. Talent and Skill Gaps Within RevOps

Challenge

Enterprise RevOps teams are often tasked with owning everything, from data architecture and tech stack governance to forecasting, capacity models, and GTM strategy. Yet many teams are staffed like a small support desk. 

One role is expected to blend the skills of a data scientist, systems architect, process engineer, and P&L owner. With no defined career paths or enablement budget, even the best hires struggle to gain depth in every domain.

The talent gap may show up like this:

  • Planning cycles drag as one person juggles integrations, dashboards, and board-ready forecasts.
  • Initiatives stall while leaders wait for scarce expertise.
  • Vendors fill the void at premium rates.
  • Revenue targets slip because foundational work (clean data, aligned processes, credible models) never catches up.

Impact

Organizations that can't find RevOps talent to fill skills gaps face a limited ability to execute strategic initiatives, overreliance on external consultants, and burnout within the team.

These talent gaps could create broader organizational challenges, too, including reduced profitability, slower speed-to-market, and increased employee frustration. When RevOps teams can't execute on strategic initiatives, the entire revenue engine might suffer.

Solution

Investing in RevOps talent and enablement is key. The coaching problem extends beyond RevOps teams.

Varicent's SPM Market Spotlight Report found that 79% of sellers say real-time, personalized coaching helps them perform better. Only 25% say they receive coaching that meets that standard. The same gap exists in RevOps development.

To close those gaps, you can:

  • Conduct a skills gap assessment to identify weaknesses in analytical, technical, and strategic capabilities on your RevOps team.
  • Design structured training programs and certification paths for revenue technology, data analysis, and planning processes.
  • Build internal expertise so your team can handle critical initiatives like system integrations, scenario modeling, and advanced forecasting — reducing reliance on external consultants.
  • Develop teams with complementary skills and clear growth paths rather than expecting individuals to master everything.
  • Keep talent engaged and developing so RevOps evolves from reactive support into a strategic driver of growth.

7. Demonstrating ROI and Value of RevOps

Challenge

RevOps is increasingly earning a seat at the table. Gartner projects that by 2026, 75% of the highest-growth companies will adopt a RevOps model, up from less than 30% today — a clear signal that RevOps is shifting from back-office support to strategic growth partner.

However, proving its long-term impact and justifying continued investment remains a challenge.

RevOps teams often find themselves in a frustrating position. They know they're driving value, but quantifying that value in terms that executives care about is hard. When budget season arrives, RevOps initiatives might get cut because the ROI isn't immediately obvious.

The challenge is compounded by the nature of RevOps success itself. When RevOps does its job well, salespeople get celebrated as heroes. But, that success depends entirely on RevOps setting those salespeople up to succeed. When RevOps tightens data, processes, and plans, the benefits are evident in sales and finance metrics. Unless you track and share those successes, the credit goes elsewhere.

Impact

The lack of visibility in RevOps success often leads to underinvestment in critical RevOps initiatives and the perception of RevOps as a cost center rather than a growth driver.

When RevOps is viewed as overhead rather than a revenue engine, strategic initiatives may be starved of resources just when they're needed most. This could lead to missed opportunities to grow revenue and a slower time to market for new initiatives.

Solution

Varicent's SPM Market Spotlight Report reveals a telling statistic. Only 27% of sales managers say they understand the planning inputs behind a rep's number. The rest are left to coach without visibility into the structure behind the expectations.

Demonstrate RevOps value by sharing key information about territories and quotas with mid-level sales leaders to enable their coaching.

When sales managers understand why territories are structured a certain way, what factors influence quota calculations, and how capacity planning affects their team's targets, they can coach more effectively.

Better coaching leads to improved performance, which drives higher quota attainment.

When RevOps can show direct connections between their work and sales results, the value proposition becomes clear to executives who might have previously viewed RevOps as a necessary cost rather than a growth driver.

How Varicent Supports High-Impact RevOps Strategy

Varicent's sales performance management software could address many of the core challenges that limit enterprise RevOps teams. The platform offers three integrated capabilities that work together:

  1. Unified planning and forecasting: Varicent's sales planning solutions enable dynamic scenario modeling, AI-powered forecasting, and territory optimization at enterprise scale. When combined with incentive compensation management, planning aligns directly with execution rather than creating disconnected processes.
  2. Data integration across systems: Varicent's Extract, Load, Transform (ELT) functionality solves data silo challenges by combining information from CRM, marketing automation, customer success, and finance tools. RevOps teams get unified customer journey views for more accurate forecasting and strategic decision-making.
  3. Improved visibility and coaching: Real-time dashboards can keep teams aligned while enabling sales managers to understand the planning inputs behind their team's numbers. When leaders have visibility into territory structures and quota calculations, they can improve coaching and get better results from their team.

Book a demo to see how Varicent's integrated platform addresses your specific RevOps challenges.

For deeper insights into revenue leadership challenges and RevOps best practices, our SPM Market Spotlight Report provides additional research from enterprise revenue leaders.