The Canadian Anti-Fraud Centre (CAFC) has issued a warning to all Canadians to remain vigilant and be wary of ongoing fraudulent schemes. Given these unprecedented times, fraudsters are becoming more and more creative and want to profit from consumers' fears, uncertainties and misinformation.
So, what can you do about this?
Security is everyone’s responsibility within an organization, and here are a few simple steps to protect sensitive information such as client data belonging to your customers:
- Confirm your source: Don’t give sensitive or confidential information to anyone, unless you can positively verify that they are in fact who they claim to be. if you didn't initiate contact, you don't know who you're communicating with. Also, be sure to:
- Obtain caller details: Ask for their name, title, company they’re representing and phone number.
- Validate via call back -An attacker can spoof caller details by masking their name and number displayed on the caller ID. Verify the contact details of the individual and offer to call them back on an official number and not the one provided by caller.
- Disclose only to those who need to know: Consider the sensitivity of the information being requested and whether this information is relevant or required by the individual asking for it.
- Be aware and stay secure: Reduce the chances of social engineering attacks by:
- Being wary of “vishing” scams, which typically start with a recorded message generated by a text-to-voice synthesiser.
- Limiting the amount of information you share online, and don’t use easy-to-guess security questions (like the name of your pet).
- Ensuring confidential information is secured and information resources are only accessed by authorized individuals.
Unexpected distractions can prevent sales from delivering. Imagine if your top seller was impacted by an attack or lock out? Can your company afford to not follow best practices?
Varicent provides a vigilant watch for the delivery and design of sales performance management (SPM) systems in the cloud, so you can sleep at night and focus on sales. Help protect your business’s resiliency by following recommended human best practices.If you see something, say something: If you think you have been a victim of a social engineering attack, report any suspicious activity to your organization’s information security team to protect the integrity of your business.