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December 11, 2007
Mitel Calls on Varicent for Comprehensive Sales Performance Management
Leading International Communications Firm Selects Varicent SPM to put the 'Mojo' Back in Sales Performance

(Toronto, ON) – Varicent Software, the only provider of complete solutions for sales performance management (SPM) and pay-for-performance programs announced today that Mitel®, the trusted provider of IP communications, applications and solutions, has selected Varicent SPM as its sales performance management platform. Varicent SPM will be integrated with Oracle, SAP, Salesforce.com and some home-grown applications to incorporate the source data into the sales performance management platform. Mitel will roll out the solution to its sales representatives in North America and Europe.

"Mitel has a clear vision of how sales performance management can help the company achieve its sales goals," said Marc Altshuller, executive vice president, worldwide operations, Varicent. "By selecting Varicent SPM, Mitel has the tools to react quickly to market changes and opportunities and to drive behavior by providing more communication, process and visibility into its incentive compensation plans."

Varicent SPM will benefit many levels of employees at Mitel: sales reps, compensation analysts, and executives. Varicent SPM provides:


  • Mitel's sales reps a Web-based SPM dashboard to track, react to, and reach for opportunities based on individual quotas and performance to date;
  • Mitel's compensation analysts the ability to automate Incentive Compensation Management (ICM);
  • Mitel's compensation analysts Territory Management, Quota Planning and Performance Analytics;


Mitel's executives to truly provide incentives for sales reps to close deals that align with strategic business goals.

"We believe sales performance management is something every company should have," said Paul Butcher, COO, Mitel. "With Varicent SPM we can change the incentive compensation paradigm at Mitel. Instead of reps looking back at what they earned, they can use Varicent SPM to look towards ways to earn more money, and put the 'mojo' into their sales performance."

Mitel examined its ICM procedures and processes and realized the company needed a better way to drive the behavior of, and communicate incentive compensation plans to its sales force. After a competitive evaluation consisting of product demonstrations and customized Proofs-of-Concept, Mitel selected Varicent SPM.

In addition to automating the ICM process, Varicent SPM will enable Mitel to reduce errors, reduce employee turnover, increase morale and, ultimately, increase sales.

 

About Mitel

Headquartered in Ottawa, Canada, with offices, partners and resellers worldwide, Mitel is a leading provider of integrated communications solutions and services for business customers. Following its merger with Inter-Tel, Inc., Mitel offers customers greater flexibility and choice of solutions, from basic business communications to sophisticated unified communications, from pre-packaged to tailored applications, and from an outright capital purchase to a managed service. For more information on Mitel, please visit http://www.mitel.com .

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