Varicent - Press Releases

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(Toronto, ON) – Varicent Software Incorporated, a leader in incentive and sales performance management (SPM) solutions is pleased to announce that Globalive Communications, a leading provider of telecommunications solutions to niche markets, will expand its existing Varicent deployment by rolling the application out to OneConnect, a subsidiary of Globalive and a leading independent provider of hosted IP multimedia communications.

Globalive first deployed Varicent Sales Performance Management (SPM) software when the company needed a better, more accurate way of calculating sales commissions for its wholesale business with sales reps who target large deals within a small customer base, and for its B2B business with many sales agents doing smaller deals with thousands of customers. For the project, Globalive selected Varicent to import call records, properly compute incentive plans for each rep and provide accurate, timely reporting and analytics capabilities.

As part of this extended rollout, Globalive and OneConnect will now both use Varicent's business process workflow functionality to vastly simplify and streamline the process of submitting, approving and/or disputing commission payments to its national sales team.

By deploying Varicent at OneConnect and leveraging Varicent's Business Activity Monitoring (BAM) functionality, Globalive expects to further reduce the number of steps and amount of manual labor required to reconcile commission payments and disputes with individual reps. This will expedite the approval process and ensure that commission runs can occur on a timely basis without the need to revert back to manage disputed transactions.

"Varicent has been a strategic partner of ours for a long time and they share our vision of using technology as a springboard for smarter, faster, and more efficient business process management," said Brice Scheschuk, CFO for Globalive. "Once we made the decision to streamline the process of our variable pay plans at OneConnect, we knew that Varicent would be the right vendor to get us up and running fast. By standardizing on Varicent for our complete sales performance needs, we also benefit from lower total cost of ownership and easier administration."

"Companies need a sales performance solution that is closely tied to their overall sales strategy," said Dan Shimmerman, President and CEO of Varicent Software. "That is why we extended the functionality of Varicent to include tighter sales activity monitoring, and why customers like Globalive and OneConnect select Varicent for their end-to-end solution."

About Varicent

Varicent Software Incorporated is a leading provider of Sales Performance Management (SPM) solutions.  Varicent’s flagship product, Varicent SPM, enables organizations across multiple industries to effectively design and mange incentive pay calculations across the company.  Varicent SPM is a web-based solution built on Microsoft’s .NET framework, and its patented rules-based calculation engine can manage the most complex compensation plans. Varicent’s homepage is http://www.varicent.com.

About Globalive Communications

Globalive Communications Corp. is a leading provider of telecommunications solutions to niche markets. The company develops innovative applications and delivers first-rate services to clients internationally. Globalive leads the market in hospitality operator services, audio and web conferencing, VoIP, billing and clearing of call records and low-cost long distance calling for both hotels and residential clients, cellular #TAXI service, and competitive payphone services. Globalive is a recipient of Canada's 50 Best Managed Companies Award 2004 and was ranked #1 as the Fastest Growing Company in Canada on the 16th annual PROFIT 100. For more information on Globalive Communications, please visit http://www.globalive.com.